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Working for Petals

Triage Counselling Manager

About the role:

Contract: 16-20 hours per week to be worked as set days or half days 
Salary: £40,000 FTE pa (pro rata dependant on hours worked)
Reports to: Counselling Service clinical lead
Location: Home working – one day per quarter at Petals office, Cambridgeshire 

Closing date: Monday 30th November 

We are looking for an experienced, thoughtful and clinically confident counsellor who can hold complexity with warmth and professionalism. You will be highly organised, calm under pressure and comfortable working across a varied and fast-moving caseload.  

As one of our triage counselling managers you will play an important role in ensuring that bereaved parents, couples and health professionals receive compassionate, timely and clinically appropriate support from Petals. 

Key responsibilities 

  • Working collaboratively with the triage manager team to deliver timely, compassionate triage assessments for bereaved parents, couples and health professionals. 
  • Reviewing completed wellbeing assessments including CORE-34 (where applicable) and explore identified concerns or risk factors during triage using your professional judgement.
  • Regular monthly counselling support to health professionals.
  • Maintain clear, accurate and timely clinical records, documenting assessments, risk discussions, decisions and actions taken. 

How to apply 

To apply for this position, please submit your CV and cover letter detailing how your experience makes you ideal for this role, to recruitment@petalscharity.org 

We strongly encourage you not to use AI tools for your cover letter 

Closing date: 30 November 2026 

The interview process will comprise of two stages 

1st interview: Online interview 
Thursday 10th December 2026 

 2nd interview: Online interview
 Tuesday 15th December 2026

The closing  date given is a guide only. There may be come occasions where we have to close a vacancy role once sufficient submissions have been received. It is therefore advisable to submit your application as soon as possible to avoid disappointment as applications will be reviewed on a rolling basis. 

Thank you for your interest in this role at Petals. We look forward to hearing from you.